This page is our Privacy Policy, which covers how we use and store information on this website.
Last Updated: October 16, 2026
Luxury Psychiatry Clinic (“Luxury Psychiatry,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request information or an appointment, or otherwise interact with our online services.
This Privacy Policy applies to information collected through our public-facing website and related online services. It does not replace our Notice of Privacy Practices or govern the use and disclosure of protected health information (“PHI”) that is subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other applicable healthcare privacy laws.
Where information is governed by HIPAA, our Notice of Privacy Practices and applicable healthcare privacy laws control.
Depending on how you interact with Luxury Psychiatry, we may collect information that you provide directly to us as well as certain information automatically generated when you use our website.
You may voluntarily provide information when you:
Depending on the interaction, this information may include:
Please use appropriate channels designated by Luxury Psychiatry when communicating sensitive medical or clinical information.
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, call-tracking technologies, and similar tools.
This information may include:
We use this information for purposes such as operating and securing our website, understanding website performance, improving the user experience, and evaluating the effectiveness of our outreach.
We may use information collected through our website to:
Luxury Psychiatry Clinic is a healthcare provider and may collect information in connection with providing healthcare services that constitutes protected health information under HIPAA.
PHI is subject to different requirements than ordinary information collected through a public website. Our collection, use, and disclosure of PHI are governed by HIPAA, other applicable healthcare privacy laws, and our Notice of Privacy Practices.
This Privacy Policy is intended primarily to explain Luxury Psychiatry’s practices concerning information collected through its public-facing website and related online interactions. If there is a conflict between this Privacy Policy and our Notice of Privacy Practices regarding PHI, the Notice of Privacy Practices and applicable law will control.
Luxury Psychiatry does not intend for advertising or general website analytics technologies to collect information submitted for purposes of receiving clinical care. We take steps intended to limit the disclosure of PHI to website analytics, advertising, and other tracking technology providers.
However, whether particular information constitutes PHI depends on the circumstances in which the information is collected and used. Luxury Psychiatry evaluates its use of online technologies with this distinction in mind.
Luxury Psychiatry uses cookies and similar technologies to operate our website, understand how visitors interact with it, and evaluate the effectiveness of our website and outreach.
A cookie is a small data file stored on your browser or device when you visit a website. Other technologies may perform similar functions without storing a traditional cookie.
Depending on the features and services enabled on our website, we may use the following categories of technologies:
Essential and Functional Technologies
These technologies help the website operate properly, maintain security, remember certain preferences, and provide features requested by visitors. Some of these technologies may be necessary for the website to function properly.
Analytics Technologies
We use analytics technologies to understand how visitors interact with our website. This can include information about pages visited, approximate location, device and browser characteristics, traffic sources, and general website usage.
Luxury Psychiatry currently uses Google Analytics for website measurement and analytics.
Call Tracking and Attribution Technologies
Luxury Psychiatry uses CallRail to help us understand how callers find our practice and to measure the effectiveness of our website and outreach.
Call tracking may involve the use of dynamically displayed telephone numbers, cookies, and other attribution technologies. Depending on how a visitor interacts with Luxury Psychiatry, additional information associated with a telephone communication may be collected or processed.
Information obtained through telephone communications that constitutes protected health information (“PHI”) is handled in accordance with applicable healthcare privacy requirements.
Advertising and Conversion Technologies
Luxury Psychiatry may use advertising, conversion-measurement, or similar marketing technologies to understand the effectiveness of our advertising and outreach.
These technologies may help us understand whether advertising campaigns lead visitors to interact with our website, measure campaign performance, prevent repetitive advertising, or otherwise evaluate our outreach.
Luxury Psychiatry uses such technologies subject to applicable privacy and healthcare laws and our website’s consent and privacy controls. We do not intend to disclose PHI to advertising platforms for targeted advertising or marketing in violation of applicable law.
When you visit our website, you may be provided with a cookie consent tool that allows you to accept, reject, or manage certain non-essential cookies and tracking technologies. You may change your preferences through the cookie settings available on our website.
You may also control cookies through your web browser. Most browsers allow you to delete stored cookies, block cookies, or receive a warning before a cookie is stored.
Blocking certain cookies may affect some website functionality.
Your browser, device, and certain third-party services may also provide additional privacy controls.
Please note that a website cookie preference or consent mechanism does not constitute an authorization for Luxury Psychiatry to disclose PHI where a separate authorization is required under HIPAA or other applicable law.
Cookies may be either session cookies, which generally expire when you close your browser, or persistent cookies, which remain on your device for a specified period or until you delete them.
The duration of a cookie depends on its purpose and the technology or service that provides it. You can delete stored cookies at any time through your browser settings or adjust your preferences through the cookie controls available on our website.
Luxury Psychiatry currently uses Google Analytics to help us understand website traffic and usage.
Google Analytics may collect information such as device and browser information, approximate location, traffic source, pages viewed, and interactions with the website.
We use analytics information to evaluate website performance, identify useful content, improve navigation and usability, and better understand how visitors find and interact with Luxury Psychiatry.
We seek to configure analytics technologies in a manner appropriate for a healthcare website and do not intend to use Google Analytics to collect information submitted by patients for purposes of receiving clinical care.
Luxury Psychiatry uses CallRail for call tracking and attribution.
CallRail may help us identify how a caller found Luxury Psychiatry, including whether a call resulted from a particular webpage, referral source, or marketing channel.
Call tracking allows us to evaluate the effectiveness of our website and outreach and improve how prospective patients find and contact our practice.
Depending on Luxury Psychiatry’s configuration and the nature of a telephone interaction, information processed in connection with calls may be subject to additional privacy, healthcare, or communications laws. Luxury Psychiatry handles such information in accordance with applicable legal requirements.
Luxury Psychiatry does not disclose personal information except as described in this Privacy Policy, as authorized by you, or as permitted or required by law.
We may disclose information to:
We may engage vendors and service providers that assist us with website hosting, analytics, communications, call tracking, security, information technology, scheduling, or other business operations.
These providers may process information on our behalf only as appropriate to provide their services and subject to applicable contractual and legal requirements.
Where a vendor creates, receives, maintains, or transmits PHI on behalf of Luxury Psychiatry and qualifies as a business associate under HIPAA, we take appropriate steps to address applicable HIPAA requirements, including business associate agreement requirements where applicable.
We may disclose information where reasonably necessary to:
If Luxury Psychiatry Clinic undergoes a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable legal requirements and protections.
Luxury Psychiatry does not sell personal information for monetary consideration.
Luxury Psychiatry also does not intend to disclose PHI to third parties for targeted advertising or marketing except where expressly permitted by applicable law and, when required, authorized by the individual.
Certain privacy laws use terms such as “sale,” “sharing,” or “targeted advertising” in ways that may include some forms of digital advertising or cross-context behavioral advertising even when no money changes hands. If Luxury Psychiatry implements technologies that constitute a sale, sharing, or targeted advertising under an applicable law, Luxury Psychiatry will provide any notices and choices required by that law.
If you provide a telephone number to Luxury Psychiatry, we may use it to communicate with you regarding inquiries, appointment requests, scheduling, services you requested, or other appropriate practice-related communications.
Message frequency may vary. Message and data rates may apply.
Where required, we obtain appropriate consent before sending SMS communications. You may opt out of eligible SMS communications by replying STOP. Where supported, you may reply HELP for assistance.
Opting out of certain text messages may not prevent Luxury Psychiatry from contacting you through other appropriate means regarding your care, appointments, account, safety, or other communications permitted by law.
We do not sell your SMS consent or telephone number to third parties for their independent marketing purposes.
Luxury Psychiatry uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, network, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through the Internet.
You should exercise appropriate care when transmitting sensitive information online and use secure communication methods designated by Luxury Psychiatry when appropriate.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and maintain appropriate business and healthcare records.
Retention periods may vary depending on the type of information, the context in which it was collected, and applicable legal requirements.
Medical records and PHI may be subject to separate retention requirements and are handled in accordance with applicable healthcare laws and Luxury Psychiatry policies.
Depending on where you live and the laws applicable to Luxury Psychiatry, you may have rights concerning certain personal information.
These may include the right to:
These rights are subject to exceptions and limitations under applicable law.
Rights relating to PHI may differ from rights relating to ordinary personal information and are described in our Notice of Privacy Practices and applicable healthcare privacy laws.
We may need to verify your identity before processing certain privacy requests.
Residents of certain states may have additional rights under state privacy laws.
The applicability of these laws can depend on factors including a business’s size, revenue, volume of personal information processed, the purposes for which information is processed, and statutory exemptions for healthcare providers, PHI, or other regulated information.
Luxury Psychiatry will honor privacy rights required by laws applicable to our operations.
If you believe you are entitled to exercise a state-specific privacy right, you may contact us using the information provided below. We may request information reasonably necessary to verify your identity and determine the applicability of your request.
We will not unlawfully discriminate against an individual for exercising an applicable privacy right.
Our public website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without appropriate authorization.
Luxury Psychiatry may provide healthcare services to minors where permitted and appropriate. Information collected in connection with healthcare provided to a minor is handled according to applicable healthcare privacy laws, consent requirements, and our Notice of Privacy Practices.
If you believe a child has submitted personal information through our public website inappropriately, please contact us.
Our website may contain links to websites, portals, platforms, or services operated by third parties.
Luxury Psychiatry does not control the privacy or security practices of independent third parties, and this Privacy Policy does not govern websites or services that we do not operate.
We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.
Some browsers and devices provide “Do Not Track” or other privacy preference signals.
Because there is not a single universally applicable standard governing all such signals, our website may not respond to every browser-based signal.
Where applicable law requires Luxury Psychiatry to recognize a particular legally valid opt-out preference signal, we will take reasonable steps to honor that signal as required.
Luxury Psychiatry Clinic is based in the United States, and our website and services are intended primarily for individuals located in the United States.
If you access our website from outside the United States, information may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.
When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through additional notices where appropriate or required by law.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:
Luxury Psychiatry Clinic
luxury@medicalpayment.info
312-888-2986
213 N. Morgan Street Suite 1D
Chicago, IL 60607
For questions specifically concerning your medical records, PHI, or your rights under HIPAA, please refer to Luxury Psychiatry Clinic’s Notice of Privacy Practices or contact the practice using the appropriate patient communication channels.
* Our policy for any patient needing a controlled substance needs a face-to-face appointment with the provider prior to the prescription being sent to be compliant with the DEA guidelines.
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